GTC 2017-06-27T11:32:24+00:00

General Terms of Business

Legal foundations

The legal foundations for the business lie in valid Austrian laws, as well as principles of fairness for both parties.

Offer

All offers are subject to change without notice and are valid for as long as supplies last.

Prices

Prices are in euros, per bottle for the end-consumer, including all mandatory taxes and fees. Prices at the time of ordering are valid.

Delivery & Transport

Transport of wines is exclusively with DPD.
To consult the applicable price list including details and conditions, please see our website, sub-section delivery charges.

Complaints & Exchanges

If merchandise suffers damages during transport, e.g. breakage, sodden or macerated packaging, etc. and are delivered in damaged condition, please register a complaint IMMEDIATELY with the deliverer, then contact the wine estate without delay. E-mail: office@weingut-zimmermann.at  All complaints must be confirmed by the delivery company and promptly reported to us, otherwise no replacements can be made.

Returns

You can terminate the order and return your merchandise anytime within seven days from receipt of delivery. In case of return, the purchasing contract and credited payments are terminated once the delivered goods have been returned. In case the goods show signs of use or damage upon return, we reserve the right to make a claim of indemnification. All transport costs are to be borne by the customer. In case of return, 10% of the purchase amount is due/retained as a handling fee.

Reservation of proprietary rights

The delivered merchandise remains the property of the wine estate until full payment is made. Place of performance is Theiß, Austria. Legal venue in case of disputes is Krems/Donau, Austria.

Terms of payment

Payment is to be made by bank transfer upon receipt of merchandise, without delay, without any rebates or discounts deducted. In case of delay in payment, the buyer must indemnify the seller for all costs which accrue in the seller’s efforts to obtain proper payment in accordance with the terms of the purchasing contract, in particular any and all costs for obtaining the assistance of debt collection or legal agencies, as well as interest on delayed payments in the amount of 5% above the respective discount interest rate.

Bank transfers to be made to our account, as follows:

Raiffeisenbank Krems
3500 Krems
Name of account holder: Weingut Alois Zimmermann OG
International Bank Account Number:   IBAN: AT56 3239 7000 0050 0520
Bank Identification Code:  BIC: RLNWATWWKRE
Corporate Registry No: Fn 395246w
VAT ID Number: ATU67868015